Shipping Policy

At SHAIKHZ, we aim to provide a smooth, reliable, and convenient delivery experience. This Shipping Policy explains how orders are processed, shipped, and delivered to our customers.

Delivery times depend on your shipping destination, the product you order, the supplier's fulfilment location, and the shipping method available for your order.

1. Order Processing Time

After you place an order, we begin processing it for fulfilment.

Order processing times may vary depending on product availability, supplier processing schedules, payment verification, and other operational factors.

Processing time is separate from shipping and transit time. If your order contains products from different suppliers, items may be processed or shipped separately.

Any specific processing estimate provided on the product page or at checkout should be reviewed before placing your order.

2. Shipping and Delivery Times

Delivery times depend on your delivery location. Customers in different countries or regions may experience different shipping and transit times.

Your estimated delivery timeframe may depend on:

• Your country, region, and postcode.

• The product's availability and supplier location.

• The selected shipping method and carrier.

• Customs clearance and import procedures, where applicable.

• Local delivery conditions, public holidays, weather, and carrier delays.

We aim to provide the most accurate delivery estimates available for each product and destination. Please refer to the shipping information displayed on the relevant product page or at checkout.

If no specific delivery estimate is displayed, please contact our customer support team before placing your order.

Delivery estimates are not guaranteed unless expressly stated otherwise. However, we remain responsible for meeting any delivery obligations imposed by applicable law.

3. Shipping Destinations

SHAIKHZ aims to serve customers in the countries and regions supported by our available suppliers and shipping partners.

Shipping availability may vary by product and destination. Not every product may be available for delivery to every country.

Please enter your complete delivery address during checkout to check whether shipping is available for your location.

If we cannot fulfil an order to your destination after purchase, we will contact you to discuss the available options and arrange any refund required by applicable law.

4. Shipping Costs

Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.

Shipping costs may vary depending on the product, delivery destination, parcel size, weight, and available shipping service.

Where free shipping is offered, the applicable conditions will be displayed on our website or during checkout.

Any applicable shipping fees will be communicated before you place your order, as required by law.

5. Order Tracking

When tracking information is available from the supplier or shipping carrier, we will provide it to you through your shipping confirmation email or another appropriate communication channel.

Please allow time for tracking information to become active after dispatch. Some carriers may take additional time to register the first tracking update.

Tracking updates and delivery scans are provided by the relevant shipping carrier and may not appear immediately.

If your tracking information has not updated for an extended period or you need assistance locating your parcel, please contact our customer support team.

6. Split Shipments

Because SHAIKHZ works with dropshipping suppliers, products in the same order may be shipped from different fulfilment locations.

If your order contains multiple products, you may receive separate parcels at different times. Where tracking information is available, we will share the relevant details for each shipment.

A delivery arriving in multiple parcels does not necessarily mean that any item is missing.

7. Customs Duties, Taxes, and Import Charges

International shipments may be subject to customs duties, import taxes, handling fees, or other charges imposed by the destination country.

The responsibility for these charges, and whether they are included in the price or shipping cost, depends on the shipping arrangement and applicable law.

Any charges payable by the customer will be disclosed where required. Customers should also check the import requirements applicable to their location.

8. Incorrect Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address at checkout.

If you notice an error in your address, please contact us as soon as possible. We will try to request a correction before the order is dispatched, but changes cannot be guaranteed once processing or shipping has begun.

Additional shipping costs or other consequences arising from an incorrect address will be handled in accordance with applicable law and the circumstances of the order.

9. Delayed, Lost, or Undelivered Orders

Although we work to support timely delivery, shipments may occasionally be delayed because of carrier disruptions, customs procedures, severe weather, operational issues, or other circumstances.

If your parcel appears delayed, please contact our customer support team with your order number and tracking information, if available.

We will review the available tracking details and work with the relevant supplier or shipping carrier to investigate the issue.

If an order is confirmed lost or is not delivered within the timeframe required by applicable law, we will work with you to provide an appropriate resolution. Your statutory consumer rights remain unaffected.

10. Damaged or Incorrect Deliveries

If your order arrives damaged, defective, or different from the product you purchased, please contact us as soon as possible.

Please provide your order number, a description of the issue, and photographs of the item or packaging where available.

We will review the situation and explain the available next steps, including a replacement, refund, or other remedy where appropriate under our Return and Refund Policy and applicable law.

11. Delivery Confirmation

A carrier's delivery confirmation may help us investigate a delivery issue, but it does not automatically resolve every claim.

If tracking shows that your order was delivered but you have not received it, please contact us. We may ask you to confirm your delivery address and check with the carrier or delivery location so we can investigate.

Any resolution will be handled in accordance with the circumstances and applicable consumer protection laws.

12. Contact Us

If you have questions about shipping, delivery estimates, or an existing order, please contact us:

Store Name: SHAIKHZ

Website: shaikhz.com

Customer Support Email: [infor@shaikhz.com]

Please include your order number when contacting us about an existing purchase.

Thank you for shopping with SHAIKHZ. We appreciate your trust and will do our best to make your delivery experience as smooth as possible.

shaikhz.com — Shop with Confidence.